Consumer engagement in emergency healthcare research: A national cross-sectional study

Consumer engagement in research is a local, national and international priority and has been described as research being carried out ‘with’ or ‘by’ consumers, rather than ‘to’, ‘about’ or ‘for’ them. Our recent scoping review on patient and public involvement in international emergency care research (under review) found only two (of the 28) studies were undertaken in Australia and reported consumer engagement in Emergency department (ED) research, illustrating that the vision of integrated consumer and community engagement in research is a long way from the current reality.

Consumer engagement can improve the quality and relevance of research, identify unmet needs, reduce wasted research efforts, and improve ED services and patient experiences, particularly for vulnerable and high-risk patient groups. Whilst there has been an increase in consumer engagement in international research, opportunities for consumers to contribute to emergency care research in Australia are scarce and there are very few documented studies of consumer engagement in ED research.

This project aims to understand the current challenges and barriers to consumer engagement being undertaken in ED research, both in Queensland and nationally in Australia. The project will also identify readiness for consumer engagement, exploring the factors which influence, drive and support researchers to engage consumers in ED research. In addition, it will also scope the potential for a statewide / National Emergency collaborative network for Consumer Engagement and assess support among key stakeholders in emergency care in Queensland and nationally.